1. What payment methods do you accept?
- We accept Visa, MasterCard, American Express, Discover, and PayPal for online payments.
2. How long will it take to receive my order?
- Orders are typically processed within 1-3 business days. Shipping times vary depending on your location and the shipping method chosen at checkout.
3. Do you offer international shipping?
- Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary based on the destination.
4. What is your return policy?
- We accept returns of unworn, unwashed, and undamaged items within 30 days of delivery. Please contact customer service for a return authorization before sending back your item.
5. How can I track my order?
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order on our website or through the carrier’s website.
6. Do you offer gift wrapping services?
- Currently, we do not offer gift wrapping services. However, our items are packaged with care, making them ideal for gifting.
7. Can I cancel or modify my order after it has been placed?
- Once an order has been placed, changes or cancellations may not always be possible due to our fast order processing. Please contact us immediately if you need assistance.
8. Are there any items that cannot be returned?
- Final sale items and items marked as non-returnable on the product page are not eligible for return.
9. How can I contact customer service?
- You can reach our customer service team via email at [email address] or by phone at [phone number]. We are available [days of the week] from [business hours].
10. Do you offer discounts or promotions?
- Yes, we occasionally offer discounts and promotions. Sign up for our newsletter to stay updated on the latest offers and promotions.
11. How do I know what size to order?
- Please refer to our size guide, available on each product page, to determine the best size for you. If you have any questions, feel free to contact our customer service team for assistance.
12. Are your products eco-friendly or sustainable?
- We strive to offer environmentally conscious products and work with suppliers who share our commitment to sustainability. Look for eco-friendly options in our product descriptions.