Thank you for shopping at fkbikiini.com. We want you to be completely satisfied with your purchase. Please read our Returns & Refunds policy carefully to understand our guidelines for returns, exchanges, and refunds of summer fashion apparel.
Returns
- We accept returns of unworn, unwashed, and undamaged items within 30 days of the delivery date.
- To initiate a return, please contact our customer service team at [email protected] to request a return authorization.
- Please include your order number and reason for return in your request.
Exchanges
- If you would like to exchange an item for a different size or color, please contact us to arrange the exchange.
- Exchanges are subject to availability. If the requested item is not available, a refund will be processed instead.
Refunds
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- Refunds will be issued to the original method of payment used for the purchase.
- Please allow up to 7 business days for the refund to appear in your account, depending on your bank or credit card issuer.
Return Shipping
- Customers are responsible for return shipping costs, unless the return is due to an error on our part (e.g., wrong item shipped, defective item).
- We recommend using a trackable shipping service or purchasing shipping insurance for return shipments. We cannot guarantee that we will receive your returned item.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately. We will provide instructions on how to return the item and arrange for a replacement or refund.
Non-Returnable Items
- Certain items are not eligible for return, including final sale items and items marked as non-returnable on the product page.